About Us

Blue and purple city scene of London, designed to look like it's made from card and paper. It features Big Ben and the London Eye as well as skyscrapers.

An anonymous listening and information service run by students, for students in London universities.

London Nightline is an independent charity with the vision that every student in London feels supported throughout their university experience, however this may look for them.

We achieve this aim by offering a free, overnight listening service run for students by students.

We run from 6pm-8am (including weekends), when other welfare services or support systems tend to be unavailable. There are no referrals or waiting lists, and no problem is too big or too small to discuss with our fully-trained helpline volunteers.

Term Dates for 2024-25

We currently support students at over 50 universities and accommodation providers. Term dates vary from university to university, but we try to cover as much of the year as possible with our terms. We close the lines outside of term-time because it’s tricky to get student volunteers to operate them during that time. Below are the specific dates that we’re open this year (we’ve added 6 weeks of opening time to cover more of the year!)

Term 1:
23rd September – 14th December 2024

Term 2:
13th January – 28th March 2025

Term 3:
28th April – 14th June 2025

When you're closed, who can I contact?

Our student-run helpline is open at night, because our aim is to be available when most other university services and support options are closed. Here are two helplines that are open 24/7:

Papyrus

Immediate support for under 35s with thoughts about suicide, or for those concerned about a young person.

Call: 0800 068 4141
Text: 88247
Website: www.papyrus-uk.org

Samaritans

Immediate confidential listening support.

Call: 116 123
Website: www.samaritans.org

Wellbeing Connect
For a directory of services (NHS and helplines) for London students.
Website: wellbeingconnect.londonhigher.ac.uk/student

Wellbeing Connect
For a directory of services (NHS and helplines) for London students.
Website: click here

FAQs

Illustration of a purple and blue smartphone with a cord plugged into it and stretching out to the right

Our Team

The London Nightline team consists of two full-time members of staff, over 70 dedicated student volunteers, and a board of experienced trustees who oversee the charity’s strategy and governance.

London Nightline’s Board of Trustees is responsible for overseeing the charity and setting its strategic direction. Our trustees are:

Ben Collins (Chair)
Jessica Curry (Treasurer)
Sophie Allchin
Gilly Fisher
Elliot Gathercole
Lewis Haines
Alvin Ramsamy
Jessica Smith

Nightline logo in white with no text

Our Policies

Safeguarding Policy
Confidentiality Policy
Complaints Procedure
Data Protection Policy
Cookies Policy